SOUND SLOTH POLICIES
How we handle your data and products.
Terms of Service
TERMS OF SERVICE
These Terms of Service govern your use of the SOUND SLOTH website, software, and products. By accessing or using SOUND SLOTH products or services, you agree to these Terms.
If you do not agree with these Terms, do not use SOUND SLOTH products or services.
DEFINITIONS
SOUND SLOTH refers to the SOUND SLOTH brand, website, software, and related services.
User refers to any individual or entity using SOUND SLOTH products or services.
LICENSE GRANT
When you purchase or download a SOUND SLOTH plugin, you are granted a non-exclusive, non-transferable license to use the software.
You may:
- Install SOUND SLOTH plugins on multiple personal computers that you own
- Use SOUND SLOTH plugins in both commercial and non-commercial projects
You may not:
- Redistribute, resell, sublicense, or share the software
- Share access to downloads or accounts
- Reverse engineer, decompile, or modify the software
- Use the software in any unlawful manner
OWNERSHIP
All SOUND SLOTH software, code, graphics, designs, audio algorithms, trademarks, and website content remain the exclusive property of SOUND SLOTH.
Purchasing or downloading a product does not transfer ownership of the software.
UPDATES AND CHANGES
SOUND SLOTH may provide updates, bug fixes, or improvements at its discretion. SOUND SLOTH is not obligated to provide future updates or new features.
COMPATIBILITY
SOUND SLOTH aims to support major operating systems and digital audio workstations. However, compatibility with all systems, versions, or configurations cannot be guaranteed.
It is the user’s responsibility to verify system requirements before purchase or installation.
REFUNDS
SOUND SLOTH products are digital goods. All sales are generally final.
Refunds may be considered if a product does not function as advertised and the issue cannot be resolved by support. Refund requests must be made within 14 days of purchase.
LIMITATION OF LIABILITY
SOUND SLOTH is not responsible for any damages resulting from the use or inability to use the software. This includes, but is not limited to, loss of data, loss of profits, business interruption, or project corruption.
SOUND SLOTH software is provided “as is” without warranties of any kind.
TERMINATION
SOUND SLOTH reserves the right to suspend or terminate access to products or services if these Terms are violated.
USER RESPONSIBILITIES
You are responsible for maintaining the security of your account and ensuring that your use of SOUND SLOTH products complies with these Terms and applicable laws.
CHANGES TO THESE TERMS
SOUND SLOTH may update these Terms of Service from time to time. Updated terms will be posted on the SOUND SLOTH website. Continued use of the products or services constitutes acceptance of the updated Terms.
GOVERNING LAW
These Terms are governed by applicable laws based on the user’s location, unless otherwise required by law.
CONTACT INFORMATION
If you have questions about these Terms of Service, contact:
support@sound-sloth.com
Privacy Policy
SOUND SLOTH respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how SOUND SLOTH collects, uses, and protects your data when you visit the SOUND SLOTH website or use SOUND SLOTH products.
By using the SOUND SLOTH website or products, you agree to the collection and use of information as described in this policy.
INFORMATION WE COLLECT
SOUND SLOTH may collect personal information that you provide directly, such as your name, email address, account details, purchase history, and any messages you send to support.
SOUND SLOTH may also collect information automatically when you visit the website, including IP address, browser type, device information, pages visited, and general usage data. This information is collected through standard website technologies such as cookies and analytics tools.
HOW WE USE YOUR INFORMATION
SOUND SLOTH uses your information to provide and maintain its products and services, process purchases, manage downloads and updates, respond to support requests, and improve the quality and performance of its website and plugins.
SOUND SLOTH may also use your email address to send important service-related messages such as account notifications, updates, or technical information.
SOUND SLOTH does not sell, rent, or trade your personal data.
COOKIES
SOUND SLOTH uses cookies to improve website functionality and understand how the website is used. Cookies help remember preferences and provide a better user experience.
You can disable cookies in your browser settings at any time. Disabling cookies may affect some parts of the website.
THIRD PARTY SERVICES
SOUND SLOTH may use trusted third-party services for payment processing, website analytics, and email delivery. These services only receive the information necessary to perform their functions and are required to protect your data in accordance with applicable laws.
DATA SECURITY
SOUND SLOTH takes reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and SOUND SLOTH cannot guarantee absolute security.
DATA RETENTION
SOUND SLOTH retains personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
YOUR RIGHTS
Depending on your location, you may have the right to request access to your personal data, request corrections, request deletion, or withdraw consent where applicable.
To exercise these rights, contact SOUND SLOTH at support@sound-sloth.com.
CHANGES TO THIS POLICY
SOUND SLOTH may update this Privacy Policy from time to time. Any changes will be posted on the SOUND SLOTH website. Continued use of the website or products after changes are made constitutes acceptance of the updated policy.
CONTACT INFORMATION
If you have questions about this Privacy Policy or how your data is handled, please contact:
support@sound-sloth.com
Return Policy
This Return and Refund Policy applies to all SOUND SLOTH products.
By purchasing or downloading SOUND SLOTH products, you agree to the terms described below.
DIGITAL PRODUCTS
All SOUND SLOTH products are delivered as digital downloads.
Because digital products are delivered instantly and cannot be returned, all sales are generally final.
ELIGIBLE REFUNDS
A refund may be considered if:
- The product does not function as advertised
- A technical issue prevents proper use of the product
- The issue cannot be resolved by SOUND SLOTH support
Refund requests must be submitted within 14 days of purchase.
NON-ELIGIBLE REFUNDS
Refunds will not be issued for:
- Change of mind
- Lack of use
- Incompatibility with unsupported systems or DAWs
- Failure to meet system requirements
- User error or misuse
- Requests made after 14 days from purchase
HOW TO REQUEST A REFUND
To request a refund, contact SOUND SLOTH support at:
support@sound-sloth.com
Please include:
- Order number or proof of purchase
- Product name
- Reason for the refund request
REVIEW PROCESS
All refund requests are reviewed on a case-by-case basis.
SOUND SLOTH reserves the right to deny refund requests that do not meet the criteria outlined in this policy.
ABUSE PREVENTION
Repeated refund requests or abuse of the refund system may result in denial of future refunds or suspension of access to SOUND SLOTH products.
CHANGES TO THIS POLICY
SOUND SLOTH may update this Return and Refund Policy at any time. Changes will be posted on the SOUND SLOTH website.
CONTACT INFORMATION
If you have questions about this policy, contact:
support@sound-sloth.com